Delivery time
Viet Nam
– Ho Chi Minh City: 5 business days
– Other area: 5 – 7 business days.
International: 7 -10 business days.
Note: Delivery time only apply to the products that have been ordered and have been confirmed via email or by phone call from 9am to 11am (Mon – Sat).
Delivery procedure
Step 1:
After successfully put down an order. Customer will receive a confirmation of the order from Golden Ace via email. Details and product code will be including in the email. Customer needs to store the information to provide when needed.
Step 2:
Customer service of Golden Ace will contact you by phone call (first time) to verify the order’s details, address and delivery time.
Step 3:
Customer service will contact the customer by phone call (second time) to appoint the time of delivery.
Step 4:
At the delivery address, customer must re-check the order and products before signing the delivery form.
When receive the product. Customer must do the following procedure:
– Open the package and match the products with the delivery form.
– Carefully check to confirm that the right product has been delivery to you.
– Carefully check the packaging to confirm if any damage has been done during the delivery.
If not satisfy with 1 of the 3 points above, you can request the shipper to confirm and return the product.
Golden Ace will be not responsible for any complain after the customer has signed the form and paid.
If the customer choose to pay on delivery COD (Cash on Delivery) then can make payment directly to the shipper right after receive the product with total satisfaction.

Delivery cost
Vietnam: Free delivery
Oversea: Contact us.